About Us

Great projects start with great relationships

Welcome to Rivas Technology Group!

At Rivas Technology Group, we believe that technology can make our lives easier and more comfortable.

Our mission is to provide cutting-edge smart home solutions that help our customers save time, reduce energy costs, and enhance their overall quality of life.



Our team of experts has years of experience in designing and engineering smart home systems that are tailored to meet the specific needs and preferences of our customers. We work closely with our clients to understand their unique requirements and recommend the best solutions to achieve their goals.

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Our range of smart home products and services includes

Home security and surveillance systems

Energy-efficient lighting and climate control

Automated entertainment systems

Voice-activated home assistants

And much more

We take pride in our commitment to quality and customer satisfaction.

Our team of certified technicians will ensure that your smart home system is installed and configured to the highest standards, and we provide ongoing support and maintenance to ensure that it continues to operate at peak performance.


If you’re ready to take your home to the next level, contact us today to schedule a consultation. Our team will work with you to create a customized smart home solution that meets your unique needs and budget. Thank you for choosing Rivas Technology Group!

How our process works

Smart home system design and engineering is the process of creating a comprehensive plan for integrating various smart home devices, systems, and technologies into a seamless and efficient home automation system. The goal of smart home design is to create a system that is tailored to meet the specific needs and preferences of the homeowner, while also maximizing the functionality, reliability, and scalability of the system.

Overall, smart home system design and engineering is a critical component of creating a smart home that is not only functional and efficient but also easy to use and adapt to the changing needs of the homeowner.



The process of smart home system design and engineering typically involves the following steps:

Assessment

This step involves an initial evaluation of the homeowner’s needs and requirements, as well as an analysis of the home’s existing infrastructure and systems.

Planning

Based on the assessment, a detailed plan is created that outlines the various components of the smart home system, such as devices, platforms, and protocols, as well as the specific features and capabilities of the system.

Implementation

The plan is then put into action, with the installation and integration of various smart home devices and systems, such as lighting, security, entertainment, climate control, and more.

Testing and optimization

Once the system is installed, it is thoroughly tested to ensure that it is functioning as intended. Any issues or deficiencies are addressed and the system is optimized for maximum performance and efficiency.

How our process works

Smart home system design and engineering is the process of creating a comprehensive plan for integrating various smart home devices, systems, and technologies into a seamless and efficient home automation system. The goal of smart home design is to create a system that is tailored to meet the specific needs and preferences of the homeowner, while also maximizing the functionality, reliability, and scalability of the system.

Overall, smart home system design and engineering is a critical component of creating a smart home that is not only functional and efficient but also easy to use and adapt to the changing needs of the homeowner.

The process of smart home system design and engineering typically involves the following steps:

+
Assessment

This step involves an initial evaluation of the homeowner’s needs and requirements, as well as an analysis of the home’s existing infrastructure and systems.

+
Planning

Based on the assessment, a detailed plan is created that outlines the various components of the smart home system, such as devices, platforms, and protocols, as well as the specific features and capabilities of the system.

+
Implementation

The plan is then put into action, with the installation and integration of various smart home devices and systems, such as lighting, security, entertainment, climate control, and more.

+
Testing and optimization

Once the system is installed, it is thoroughly tested to ensure that it is functioning as intended. Any issues or deficiencies are addressed and the system is optimized for maximum performance and efficiency.

A blue truck is parked in front of a building.

FAQ

General Questions

  • What makes the Ajax Smart Security system "next-generation"?

    Ajax is designed with cutting-edge wireless technology, intelligent automation, and a user-friendly interface. It goes beyond basic alarms by offering advanced features like:


    • Jeweller Wireless Technology: Highly reliable, long-range wireless communication that’s resistant to jamming and interference.
    • Intrusion, Fire, and Flood Protection: A comprehensive system that safeguards against multiple threats.
    • Visual Verification: Photo and video verification of alarms through MotionCam detectors.
    • Smart Home Integration: Automation scenarios and integration with third-party smart home devices.
    • Mobile App Control: Complete system control and monitoring from anywhere in the world.
    • Grade 2 Certification: Meeting professional security standards for reliability.

  • Is the Ajax system difficult to install?

    No, Ajax is designed for easy installation. Most devices can be installed without specialized tools. Our system uses QR codes for quick device pairing, and the mobile app provides step-by-step guidance. We also provide professional installation services if preferred.

  • Can I control the Ajax system remotely?

    Absolutely! The Ajax mobile app (available for iOS and Android) allows you to arm/disarm the system, receive notifications, view camera feeds, and manage automation scenarios from anywhere with an internet connection.

  • Does Ajax require a monthly subscription?

    While the basic functionality of the Ajax system operates without a mandatory subscription, professional monitoring services and cellular backup may require a subscription. We offer flexible plans to suit your needs.

  • What happens if there's a power outage?

    The Ajax hub has a backup battery that provides extended operation during power outages. Devices also contain their own batteries. The system will also send an alert to your phone letting you know that the power has gone out.

Specific Ajax Features

  • How does the MotionCam with visual verification work?

    When a MotionCam detects motion, it takes a series of photos and sends them to your smartphone within seconds. This allows you to visually verify the alarm and determine if it’s a false alarm or a genuine threat.

  • Is the Ajax system pet-friendly?

    Yes, many Ajax motion detectors are designed with pet immunity. You can adjust the sensitivity settings to minimize false alarms caused by pets. We can also provide the correct motion detectors for your pets size and activity level.

  • Can I integrate Ajax with my smart home devices?

    Yes, Ajax supports integration with various smart home devices through automation scenarios and third-party integrations. This allows you to create custom automations based on security events.

  • How secure is the Ajax wireless communication?

    Ajax uses Jeweller, a proprietary wireless communication protocol with advanced encryption and anti-sabotage features. It operates on multiple frequencies and includes frequency hopping to prevent jamming.

  • Does Ajax offer fire and flood protection?

    Yes, Ajax offers a range of fire and flood detectors, including FireProtect and LeaksProtect. These devices can trigger alarms and send notifications in case of smoke, fire, or water leaks.

Monitoring & Support

  • Does Ajax offer professional monitoring services?

    Yes, we partner with professional monitoring companies that can provide 24/7 monitoring and response services.

  • What kind of customer support do you offer?

    We offer comprehensive customer support, including:


    Phone and email support.

    Online resources and tutorials.

    Professional installation services.

    Troubleshooting assistance.

  • How often do I need to replace the batteries in the Ajax devices?

    Ajax devices are designed for long battery life, typically lasting several years. The Ajax app will notify you when batteries need replacing.

Sales & Purchase

  • How can I get a quote for an Ajax system?

    You can request a free quote through our website or by contacting our sales team. We’ll assess your security needs and recommend a customized solution.

  • Do you offer any warranties on the Ajax system?

    Yes, Ajax products come with a manufacturer’s warranty. Please refer to our warranty policy for specific details.

  • Can I purchase individual Ajax devices or do I have to buy a complete system?

    We offer both complete system packages and individual devices, allowing you to customize your security solution.

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