Remote video monitoring:
someone answers the camera.

What is remote video monitoring?

A remote guard behind your cameras, during the hours your site is empty. Rivas Technology Group installs it with Deep Sentinel, whose AI runs on a hub at the site and whose live guards do the watching. The AI filters out rain, animals and headlights. When a person appears where nobody should be, the live view goes to a guard. The guard decides what is happening and acts while the person is still there.

Cameras on their own record what happened. Remote video monitoring is for the minutes while it is happening.

What happens when someone shows up?

Four steps:

1. Detection. AI on the hub flags a person or a vehicle in a watched zone during watched hours.
2. A guard looks. The live view goes to a guard, who decides whether it is a trespasser, a tenant or a worker who stayed late.
3. Talk-down. The guard speaks to the person through a speaker at the camera and can sound a siren.
4. The call. If the person stays, the guard calls police and your contact list with a description of what they are watching.

The police decision belongs to the agency, and nobody can promise a response time. What the guard gives them is a crime in progress described by a person watching it. Since 1 October 2024, Seattle Police have required evidence of a crime in progress before responding to alarm calls, and a sensor on its own does not qualify1.

How is it different from verified alarm monitoring?

They start in different places, and many sites use both.

Outside, guards watch the lot. Inside, the office or the stock room has an Ajax alarm whose MotionCam detectors send the operator photos. How the inside half works is on the verified alarm monitoring page.

Which cameras should be monitored?

A handful, chosen for one rule: nobody should be there after close. The gate lane once the gate is shut, the vehicle lot, the back rows along the fence and the equipment yard all pass that test. Each event on those lenses means something, so the guard acts on it.

A camera over the front door or the customer lot fails the test. It sees legitimate people all evening, the guard learns to ignore it, and you pay a monthly fee for noise. Most sites monitor a handful of lenses out of a larger camera count. The walk-through picks them.

Every monitored camera needs a speaker for talk-down. The Ajax Superior TurretCam HLVF and BulletCam HLVF we install have one built in, with infrared up to 196 feet and a white light that doubles as a deterrent23. Other cameras get a small PoE speaker mounted beside them. Camera audio recording stays off by default; the speaker carries the guard's voice.

Can it use the cameras I already have?

Yes, if they support ONVIF, the common standard most brands use. Ajax states its video devices are ONVIF conformant and support RTSP2. We check each existing model on the walk-through against the night view it needs and the speaker it lacks.

Analog cameras, consumer Wi-Fi cameras and any camera that shows a black frame at night on the lens that matters get replaced. New cameras are installed on PoE and recorded on site, as on the security cameras page. The site's internet upload has to carry the monitored lenses, which the walk-through also checks.

What does it cost?

For a business, $150 a month for the first camera and $75 for each additional camera, as of October 2026. Six monitored cameras come to $525 a month. The guard service needs a one-year commitment, billed monthly or yearly.

The cameras, speakers, cabling and any network work are a one-time install on the same proposal. The proposal also states in writing what is watched, when, what the guard does and what counts as an event.

Does it work for homes?

Yes. The same guards can watch a driveway, a side yard or a back gate while you sleep or travel. A home costs $110 a month for the first camera and $55 for each additional camera, as of October 2026, on the same one-year term. It sits beside the Ajax alarm on the home security page: the alarm covers the inside, the guards watch the yard.

What happens without it?

The cameras record and your phone gets an alert. Nobody talks to anyone. If the alert comes in at 2 a.m. and you are asleep, the footage waits for you in the morning. Some owners choose that, and it is cheaper. It should be a choice made knowing the gap.

Where does it fit?

Sites that are empty after close and worth stealing from. Self-storage and car dealerships have their own pages. Construction sites and equipment yards are the classic case. Apartment parking lots fit, covered on the multifamily page. Cannabis perimeters fit too, alongside the recording the state requires on the cannabis security page.

A site with no power and no internet cannot stream live video to a guard. It starts with the solar alarm tower: an Ajax alarm with photo verification that runs on its own panel and cellular.

Where we work

We install from 415 Railroad Ave S in Kent and cover south King County and Pierce County: Kent, Renton, Tukwila, Federal Way, Auburn, Covington, Maple Valley, Tacoma, Puyallup, Sumner, Bonney Lake and Gig Harbor. Seattle sites carry the travel terms on the pricing page. Rivas Technology Group holds WA electrical contractor license RIVASGL799DR, active, bonded and insured4, and is an Ajax Systems dealer listed on ajax.systems. Cameras, access control and alarms for the same sites are on business security.