Rivas Technology Group — Commercial Partnership

Your technology,
handled.

A dedicated relationship for organizations that can't afford the gap between something breaking and someone fixing it — and don't want to think about it.

Inquire About Partnership (425) 954-6003
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The Program

Small by design.
Accountable by default.

Most technology fails quietly. A switch goes end-of-life. Firmware falls two versions behind. A camera drops offline and nobody notices for three weeks. By the time something breaks visibly, the real problem has been sitting there for months.

The Rivas Technology Group Technology Partner Program is for organizations that can't afford that gap.

As a Technology Partner, you're not a client who calls when something breaks. You're an organization with a dedicated team that already knows your systems, your facility, and what's coming next. The same team that designed your system. The same team that installed it. No handoffs. No reintroductions. No explaining your setup from scratch every time you pick up the phone.

We monitor. We audit. We advise. When work needs to happen, you're first in the queue — at a rate that never changes for the life of your agreement.

"We don't subcontract. We don't rotate crews. The people who know your systems are the people who show up — because they're the ones who built them."

What Partners Get

Everything you need.
Nothing you don't.

01 — Foundation
The Same Team. Every Time.
No subcontractors. No rotating crews. No phone trees. Every visit is handled by the same technicians who designed and built your system — people who already know your infrastructure, your quirks, and your standards. That continuity isn't a courtesy. It's structural.
Subcontractors used Zero
Crew rotation between visits Never
Handoffs after installation None
02 — Annual
Technology Audit & Roadmap
Every year, we visit your facility, inspect every system we've installed, document findings, and deliver a written report — including a 12-month technology roadmap. You'll always know what's current, what's aging, and what's coming before it becomes a problem.
03 — Scheduling
Priority Queue Access
Partner clients are scheduled before the general queue. When something needs attention, you don't wait. You move to the front.
04 — Pricing
Locked Partner Rates
Your rates are set at the start of your agreement and locked for its full term. When we raise standard rates — and we will — your pricing doesn't move. Certainty has real value.
05 — Travel
Mobilization Fees Waived
Every visit to your facility is on us for the life of your agreement. No per-trip charges, no travel line items on your invoices. We show up because that's what partners do.
06 — Intelligence
First Access
When new technology changes what's possible for your facility — a better camera line, a smarter access platform, a networking upgrade that matters — you hear about it from us first. With a recommendation, not a pitch.

Partner Labor Rates

The Partner Rate.
Locked for your term.

Standard rates apply to the general client queue. Partner rates are set when your agreement is signed and do not change — regardless of what happens to our published pricing. This is what partners pay.

On-Site Service
1-Man Crew
$195 / hr standard
$165 / hr
2-Hr Minimum
On-Site Service
2-Man Crew
$265 / hr standard
$225 / hr
2-Hr Minimum
Programming
& Configuration
$245 / hr standard
$210 / hr
1-Hr Minimum

Rates locked for the full term of your Technology Partner Agreement. Prepaid per session per standard service policy.

The Commitment

What this relationship looks like.

2-Year Initial Term Auto-renews annually. 30-day written notice to cancel after the initial term. A real commitment from both sides.
Preferred Vendor Status New technology scopes at your facility come to Rivas Technology Group first — before going out to bid. We earn that position every year.
Annual Technology Audit Included One formal site visit per year, written findings report, and 12-month technology roadmap — included in the program, no additional charge.
Minimum Annual Engagement A $6,000 minimum annual spend commitment ensures both parties are invested in an active, working relationship — not a dormant agreement.

"The person who designed your system is the person who installs it, programs it, and picks up the phone when you call. One relationship, from the first conversation through long-term support."

Rivas Technology Group — About Us

Ready to talk?

Let's build something that lasts.

Technology Partner agreements are limited. We work with a small number of organizations on purpose — because that's how we do this well. If you're interested, reach out and we'll set up a call to walk through the program.

Start the Conversation

Or call directly — (425) 954-6003 · ivan@rivastechgroup.com

Rivas Technology Group · Kent, WA
Control4 Gold Ajax Certified CEDIA Member RIVASGL799DR