Why Homeowners Are Switching from Traditional Alarms to Next-Gen Security

May 15, 2025

The Hidden Cost of Keeping the Old System

For many homeowners in Kent, WA, home security still relies on outdated alarm systems that haven’t evolved with today’s security demands. These legacy systems are often unreliable, prone to false alarms, lack remote access or mobile integration, and leave residents feeling more anxious than secure. Traditional alarms tend to be passive and reactive, they may sound a loud siren, but provide no context, photo confirmation, or real-time insight into what’s happening.


Homeowners with pets, children, or frequent guests know this pain all too well: a dog walks down the hallway, a child opens a window, or a motion sensor is triggered by something harmless, and suddenly the house is filled with the blare of a siren. Meanwhile, you’re left questioning if it’s a genuine emergency or another false alert.


But the real danger begins when you start ignoring the alarms altogether. And when a real break-in does occur, the system’s credibility is already gone. The result? Confusion, panic, and too often, inaction.


To make matters worse, police response is no longer guaranteed, especially if your system can’t verify an actual intrusion. In Kent, the Police Department has implemented a “verified response” policy, particularly for commercial properties. Since 2017, officers have only been dispatched to commercial alarms with credible evidence of a break-in, such as video footage, a triggered glass-break sensor, live audio, or confirmation from a monitoring service or eyewitness.


While residential alarms still receive a response, Kent PD warns that repeated false alarms may lead to lower prioritization by dispatchers. In contrast, verified alarms, those with photo or audio confirmation, are treated as emergencies, whether the property is residential or commercial. That means if your system includes visual verification, like Ajax’s MotionCam, you’re far more likely to receive a swift, prioritized police response.


In today’s security landscape, verification isn’t optional; it’s essential. And unfortunately, most traditional alarm systems simply can’t provide it. If your system can’t confirm a break-in, it may fail you when you need it most.

From Frustration to Peace of Mind

Imagine a young family; they’ve just moved into their first home and are eager to settle in and feel secure. The house came with a traditional wired alarm system, basic, functional, and seemingly fine. But within weeks, they start to experience the pitfalls. The motion sensors go off every time their dog walks down the hallway. Their toddler accidentally opens a window, triggering a shrieking siren. The alarm keypad is clunky, unintuitive, and even guests find it difficult to use.


The family quickly grows frustrated. They silence the alarm more often than they use it. They stop arming it when they leave the house, fearful of yet another false alert or call from the monitoring center. One evening, while dining out, they get a notification: the alarm was triggered. But there’s no context. No way to know if it’s a real break-in or just another glitch. Police never responded because there was no verification.


But what if they decided to switch to our Next-Gen Security? Installation would be fast and wireless, with no drilling or disruption. When motion is detected, a photo would appear on their smartphone within seconds, showing exactly what triggered the alert. They could arm or disarm the system from anywhere. They’d regain full control. No more second-guessing. No more stress.


With Next-Gen Security powered by Ajax Systems, their home would shift from being a constant source of worry to becoming a sanctuary of confidence and calm. Upgrading to Ajax isn’t just about adopting new technology; it’s about restoring trust in your security system and reclaiming peace of mind. A meaningful transformation that delivers the reliable protection homeowners have long desired, but rarely experienced with traditional alarms.

Why Ajax Security Is the Upgrade Kent Needs

Kent and Seattle-area homeowners are increasingly turning to Ajax because it’s not just a smarter system, it’s a system that understands today’s lifestyle. Here’s what sets Ajax apart:

Smart Mobile Control, Always On
Through the Ajax mobile app, homeowners can arm and disarm their alarm, view activity logs, and receive instant alerts from anywhere. Going on vacation? No problem. Working late? Your phone becomes your control panel. This level of access simply isn’t available with traditional alarms.

Visual Alarm Verification
Ajax’s MotionCam sends a photo verification when an alarm is triggered, so you see exactly what’s happening. That means fewer false dispatches, less stress, and better-informed responses, especially useful in cities like Kent, where police require verification before dispatch.

Wireless & Easy Installation
Ajax is 100% wireless and can cover large properties without cables or drilling. Most devices run on batteries that last up to 7 years, making it ideal for homeowners who want reliable, low-maintenance protection.

Smarter Sensors, Fewer False Alarms
With pet-immunity, smart motion detection, and advanced encryption, Ajax dramatically reduces false alarms. It’s the difference between a system that “shouts” at every bump in the night and one that knows when there’s real danger.

Elegant Design, Seamless Integration
Unlike old clunky wall units, Ajax devices are designed to blend into your decor. They’re sleek, minimalist, and attractive. Ajax also integrates easily with smart 
home ecosystems, letting you sync lighting, thermostats, and locks for a seamless smart home experience.

Multi-Channel Reliability
Ajax uses Ethernet, Wi-Fi, and dual SIM backup to keep your system online, even during Internet outages or power cuts. With high-level encryption protocols, Ajax ensures secure, uninterrupted communication.


Bring Next-Gen Security to Your Home with Rivas TechGroup

At Rivas TechGroup, we make the transition to smart home security seamless, personal, and effective for homeowners across Kent, WA, and the greater Seattle metro area. Whether you’re replacing an outdated alarm or installing a new system for the first time, we guide you through every step, from consultation to installation and beyond.



Our experienced team takes the time to understand your home’s layout and your lifestyle needs, then configures a tailored security solution that protects what matters most. We also assist with smart home integration, so your system works hand-in-hand with lighting, locks, and more. And whether you prefer self-monitoring or want the added confidence of a 24/7 professional response, we help you choose the best-fit option for your home and lifestyle. With local support based right here in Kent, help is always close when you need it.


Homeowners are making the switch to Next-Gen Security because it’s not just smarter technology, it’s a smarter experience. Ajax feels intuitive, efficient, and above all, reliable. With a wireless design, long-lasting battery life, and mobile-first control, it delivers true peace of mind and day-to-day convenience that older systems simply can’t match.

Secure Peace of Mind Today

Your family deserves more than an outdated alarm system that causes stress instead of protection. Once you experience the Next-Gen Security difference, going back to a clunky, unreliable system is unthinkable. Your home security should make you feel safe, not stressed; Ajax is the upgrade that finally delivers on that promise.



With Ajax, you gain clarity, control, and confidence; all managed through your phone and tailored to your lifestyle. Call us today to schedule your personalized consultation. Let’s future-proof your home security, starting now.

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